National & International Shipping

National Shipping Options

Free Shipping | NI, IOM etc | Feed Shipping |  Mixed Shipping (Supplements & feed) | Environmental

Shipping Categories

To make it simple we split our basic (non feed) shipping into 4 categories

  • Bronze - a basic 2-5 working day service and FREE from £45 and only £1.99 below that
  • Silver - next day service with a major courier such as APC, FedEx etc. 1-2 working day delivery
  • Gold - next day before 12 service
  • Saturday service before 12 (normally)

Free shipping

FREE shipping applies as follows:

England, Wales & Scotland (outside exclusions below)

  • Bronze service over £45 - of only supplement or care products
  • Silver service - of only supplement or care products over £75.
  • Orders over £250 with less than 5 bags of feed included will go Silver

Scotland

  • All orders from these postcode areas are now considered same shipping cost as England & Wales. DD1 – DD7, DD10 – DD11, EH1 – EH49, EH51 – EH55, EH91 – EH99, FK1 – FK16, G1 – G5, G9, G11 – G15, G20 – G23, G31 – G35, G40 – G46, G51 – G53. G58 – G84, KA1 – KA26, KA29 – KA30, KY1 – KY16, KY99, ML1 – ML12, PA1 – PA19, PH1 – PH14 
  • Borders Area - TD and DG postcodes - small surcharge
  • Mainland Surcharge Area with next day service - AB10 – AB16, AB21 – AB25, AB31 – AB32, AB39, AB41, AB51 – AB52, FK17 – FK21, IV1 – IV20, IV30 – IV32, IV36, IV63, PA21 – PA33, PH15 – PH26
  • Mainland Surcharge Area with 2-5 day service - 
    AB30, AB33 – AB38, AB42 – AB45, AB53 – AB56, IV21 – IV28, IV40, IV52 – IV54, KW1 – KW3, KW5 – KW14, PA34 – PA40, PA80, PH30 – PH41, PH49 – PH50

Surcharge areas are calculated on weight and the cost is subsidised by us.

We select the best courier based on your service level request and location. We can accept requests in order notes, such as leave in x, but this is at your own risk. 

We offer a what3words field for you to complete for more difficult locations.

Delivery estimates are just that - and couriers are outside our control.

We use AfterShip to monitor all shipments. You will receive several emails informing you of the progress of your shipment.

Northern Ireland

  • Shipping via UPS standard and priced from £5.99. Shipping is FREE over £300 order value.

Remote British Isles (including IOM, Scilly & IOW)

  • Shipping is generally via Royal Mail at subsidised cost to a maximum of 20Kg. We are unable to economically ship feed other than in pallets.

Feed Shipping

Feed shipping is now via FedEx and rates have reduced significantly as of 8th June 2023

Below is a guide - for an exact price either add items to your cart of contact us

England & Wales & Scotland (as above note on postcode areas)

 # Bags Cost
1 £7.00
each additional bag to 15 bags £4.00
16+ (pallet) £60.00
36 (full pallet most items) £40 flat rate
up to 72 bags (2 pallets) £80 flat rate
up to 108 bags (3 pallets) £120 flat rate

 

Scotland (excluding postcodes detailed above)

Because of higher courier charges this is based on the following:

Border Areas

First bag - £9.80. Each additional bag to 5 bags +£7. Over that please call us for a shipping quote

Surcharge Areas

First bag - £19.80. Each additional bag to 5 bags +£7. Over that please call for a shipping quote.

If you need something different then please just ask and we can quote shipping.

Other Regions

Must be on a quotation basis - please just ask.

Mixed Feed & Supplement Shipping

England & Wales & Scotland (as above postcodes)

So when you have both feed and supplements in the same basket we deal with this a little differently.

If you order less than 5 bags and the total order comes to more than £200 (i.e with supplements and care products) then we will ship this for FREE.

IF YOU CANT CHECK OUT THEN IT IS MOST LIKLEY YOU ARE MIXING FEED AND SUPPLEMENTS OUTSIDE OUR CRITERIA. PLEASE REMOVE THE FEED AND ORDER SEPARATELY.

Express shipping

Using this option will prioritise your order to be sent the same working day if received before 13:00.

Shipping times

Generally our courier operates an overnight service on working days and collections are Monday - Friday. Royal Mail is as per normal service class speed. They don’t collect at the weekend so orders placed before 13:00 Friday will be delivered Monday. Orders placed at the weekend will be delivered on Tuesday  

Handling times

We aim to dispatch the same day ordered if before 13.00.

International Shipping

All zones are provided with real time FedEx shipping rates. Orders are delivered DDU (Delivery Duty Unpaid) as our orders outside the UK are without sales tax. You are responsible for the payment of any duty and taxes.

We are unable to ship 10 litre bottles outside the UK. The maximum in any one international shipment is 2 x 5l of liquids.

Environmental

Wherever possible we re-use packaging materials. Our bubble wrap in produced on demand and is environmentally friendly and we use paper based tape.

Due to the nature of our products they are mostly supplied in rugged plastic containers. Many, especially the 2Kg items, find varied second lives and we urge you to re-use or responsibly dispose of them.

We offset the carbon we generate for every single order.

Shipping charges are subject to change without notice and this list may not always be considered as complete. The cost you are charged at check out is the correct current rate.